Flexible engagement models designed to meet you where you are—from initial assessment to full implementation and ongoing support.
Understand your current state and get a roadmap for operational excellence.
Full design and deployment of your AWS-native observability stack.
Ongoing SRE expertise and operational support for your team.
Every engagement follows our proven four-phase methodology.
| Deliverable | Assessment | Implementation | Retainer |
|---|---|---|---|
| Current State Analysis | ✓ | ✓ | — |
| Gap Analysis & Roadmap | ✓ | ✓ | — |
| SLI/SLO Definition | Recommendations | Full Implementation | Ongoing Reviews |
| Infrastructure as Code | — | ✓ | Maintenance |
| Dashboard Deployment | — | ✓ | Updates |
| Team Training | — | ✓ | Ad-hoc |
| Incident Analysis (COE) | — | — | ✓ |
| Continuous Improvement | — | — | ✓ |
Pricing is based on scope—number of services, complexity of your environment, and timeline. We provide a fixed quote after a discovery call so there are no surprises.
Absolutely. Many clients start with an Assessment to validate the approach before committing to full Implementation. Assessment fees are credited toward Implementation.
Retainers are customized to your needs—typically a set number of hours per month for SLO reviews, incident analysis, architecture guidance, and ad-hoc support.
Yes. We specialize in migrations from Datadog, New Relic, and Splunk to AWS-native tooling, as well as optimizing existing CloudWatch setups.
CloudWatch, X-Ray, Amazon Managed Prometheus (AMP), Amazon Managed Grafana (AMG), OpenSearch, EventBridge, SNS, and more. All deployed via Terraform or CDK.
Yes! See our Services page for workshop packages including SLO Foundations and Observability Bootcamp.
Teams migrating from third-party observability tools typically see significant cost reductions while maintaining or improving capability.
Every engagement starts with a free discovery call to understand your needs and determine fit.